OMOTENASHI | Japanese Hospitality
1:11
YouTubeRec Loc Japan
OMOTENASHI | Japanese Hospitality
The concept of ‘omotenashi’ rooted from tea ceremony. ‘Omote’ means “public face”, ‘nashi’ means “nothing”. Combining them, it means honest, no hiding, no pretending. Japan is well-known for the exceptional customer service. We explore Japanese hospitality to know how it works.
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