Ever wondered what Malaysian Emergency Response Services (MERS 999) is about and how an emergency call is transferred to the relevant department? Bel and JD spoke to the people behind MERS 999 and find out how helping people in emergency cases are their number one priority. | LITE (Malaysia)
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Malaysia’s new NG999 emergency system has stabilised after last week’s call surge, with 95% of calls now answered within eight seconds, Deputy Communications Minister Teo Nie Ching told Parliament on Monday (Nov 24). She added that Telekom Malaysia has added more agents to address earlier delays. Teo also clarified that the existing “999” hotline remains fully accessible, including for senior citizens and rural users. Read more at https://tinyurl.com/mrx3tmub WATCH MORE: https://thestartv.com/c/
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