Salesforce (NYSE:CRM) announced a significant collaboration with Singapore Airlines, integrating its technologies to enhance ...

SAN FRANCISCO & SINGAPORE, March 12, 2025--Salesforce (NYSE: CRM), the world’s #1 AI CRM ... February 24, 2025--Salesforce and Google today announced a major expansion of their strategic ...

If computer capabilities are accelerating at a speed no human can muster, service doesn’t need to be stagnant. Following the need for game-changing technology to manage customer interactions with ease ...

Data science is undeniably on the rise, and with it, organizations are actively seeking professionals capable of interpreting ...

The leading telecommunications firm, Safaricom PLC, sought to recruit individuals as fraud analysts, M-Pesa technical ...

Successful businesses rely on data to understand their customers and improve sales. Digital marketing tools help companies ...

The deal strengthens ServiceNow’s challenge to Salesforce, but success depends on smooth integration and maximizing Moveworks ...

Agentic AI systems, capable of taking actions without human intervention, have the potential to replace roles traditionally ...

Forget outdated consumer demographics and marketing personas, even knowing your customers’ names and preferences is no longer ...

While many assume that coding/programming skills are a must to enter the domain of data science, that’s not entirely true.

ServiceNow, which provides businesses with outsourced IT and customer service support as well as other digital services, said ...

F our years ago, Manav Garg and Girish Mathrubootham teamed up to start a venture capital firm that they thought could ...