By Dikshant Dave, CEO, Zigment While sectors like retail and healthcare have rapidly adopted conversational platforms, the ...

A growing number of chief execs believe their businesses have lost the point of marketing, according to a McKinsey report ...

WhatsApp plans to introduce ads in the Updates tab, but this will not affect user privacy in chats and calls, Will Cathcart, ...

Sabre Hospitality announced the latest enhancements  to SynXis Concierge.AI, extending AI capabilities to the SynXis Booking ...

Meta Platforms stock saw solid gains amid a bullish day of trading for the broader market. Oppenheimer published new coverage ...

In a blog post published Monday, WhatsApp announced an expansion of its "Channels" discovery and business tools, designed to ...

Will Cathcart, head of Meta's subsidiary, announced the launch of WhatsApp channels with subscriptions and advertising. He ...

Sabre Hospitality today announced the latest advancements in SynXis Concierge.AI that expand AI capabilities into SynXis Booking Engine. This integration offers instant, intelligent responses across ...

Meta has appointed Arun Srinivas as its new Managing Director and Head for India, effective July 1, 2025. As he prepares to ...

Global cloud communications platform Infobip today announced its Conversational Experience Orchestration Platform (CXOP) — a ...

Some people are unwittingly posting their private and sometimes mortifying conversations with the Meta AI chatbot to the ...

Klarna opens a direct line to CEO Sebastian Siemiatkowski for its customers to offer feedback and ask questions – with the ...