Salesforce (NYSE:CRM) announced a significant collaboration with Singapore Airlines, integrating its technologies to enhance ...

SAN FRANCISCO & SINGAPORE, March 12, 2025--Salesforce (NYSE: CRM), the world’s #1 AI CRM ... February 24, 2025--Salesforce and Google today announced a major expansion of their strategic ...

Data science is undeniably on the rise, and with it, organizations are actively seeking professionals capable of interpreting ...

If computer capabilities are accelerating at a speed no human can muster, service doesn’t need to be stagnant. Following the need for game-changing technology to manage customer interactions with ease ...

The leading telecommunications firm, Safaricom PLC, sought to recruit individuals as fraud analysts, M-Pesa technical ...

The deal strengthens ServiceNow’s challenge to Salesforce, but success depends on smooth integration and maximizing Moveworks ...

Forget outdated consumer demographics and marketing personas, even knowing your customers’ names and preferences is no longer ...

Agentic AI systems, capable of taking actions without human intervention, have the potential to replace roles traditionally ...

ServiceNow, which provides businesses with outsourced IT and customer service support as well as other digital services, said ...

F our years ago, Manav Garg and Girish Mathrubootham teamed up to start a venture capital firm that they thought could ...

By Dr Ishteyaaq Ahmad Data has played a key role in decision-making for centuries, even before the digital age. A well-known ...