ServiceNow Knowledge 2023, the marquee showcase of how our latest innovations address complex business needs quickly, proactively, and transparently. (Graphic: Business Wire) ...

ServiceNow demonstrated some live examples on stage during its keynote this week at Knowledge 2023, which highlight the interesting interplay between process automation and generative AI.

Better check your widgets, people Updated Security researchers say that thousands of companies are potentially leaking secrets from their internal knowledge base (KB) articles via ServiceNow ...

Over 1,000 misconfigured ServiceNow enterprise instances were found exposing Knowledge Base (KB) articles that contained sensitive corporate information to external users and potential threat actors.

ServiceNow's Chief Innovation Officer, Dave Wright, expanded on McDermott's comments during the Knowledge 2020 kick off and used the COVID-19 crisis, and the response from businesses, as an example of ...

Initial use cases include employee and IT scenarios where employees working in Microsoft Teams can use Copilot to search the ServiceNow knowledge base, request service catalog items through a ...

Users of ServiceNow, a cloud-based platform used to manage IT services and processes, could be unknowingly exposing confidential information.