The study of how systems with limited resources distribute those resources to elements waiting in line, and how those elements respond. Examples include data traversing computer networks, phone calls ...

Queueing theory is a mathematical study of waiting lines or queues used to model a wide array of practical systems such as call centres, manufacturing lines, computer networks and healthcare ...

Performance analysis of queueing networks is one of the most challenging areas of queueing theory. Barring very specialized models such as product-form type queueing networks, there exist very few ...

I was at the store the other day to pick up a few items. I found what I wanted and walked to the front checkout counters. There I found a long line of people waiting to be checked out. I had spent a ...

This talk deals with the segment of a surgical wait-lists model for British Columbia, which is being developed by the Complex Systems Modelling Group at the IRMACS centre. Principal topic to be ...

Waiting in line isthe single biggest source of consumer frustration, says New York retailing expert Paco Underhill. North Americans have a clock in their heads set to three minutes, andbeyond that ...