An employee operations manual is especially handy when training new employees, reviewing processes for improvement, revising job descriptions or replacing employees due to illness or turnover. For ...

A business or organization can more effectively facilitate training of new employees with the use of well-written standard operations procedures (SOP). Beyond training, an SOP manual gives existing ...

The next step in creating your business plan is to develop an Operations Plan that will serve your customers, keep your operating costs in line, and ensure profitability. Your ops plan should detail ...

Adapted from the upcoming book THE WALL STREET JOURNAL COMPLETE SMALL BUSINESS GUIDEBOOK (Three Rivers Press, Dec. 29, 2009). Every business, no matter how small, needs to have standards, and ...