Maintaining good customer and industry partner relations is key when operating any business. A good Customer Relationship Management (CRM) system can make managing these relationships easier while ...

A customer relationship management, or CRM, system uses a database to accumulate information about business prospects and customers, including product needs and purchasing history. Various businesses ...

It may seem like a creepy invasion of privacy, but having a system to track everything from a customer’s purchase history to birthday or how they heard about a product or service is integral to ...

Customer Relationship Management (CRM) is a major trend in marketing management. Put simply, Customer Relationship Management means maintaining strong and valued relations with individual customers by ...

MINNEAPOLIS--(BUSINESS WIRE)-- Ameriprise Financial, Inc. (NYSE: AMP) today released details on how its new Customer Relationship Management (CRM) system further enables the firm’s approximately ...

According to research from Gartner, global spending on customer relationship management (CRM) software grew 15.6% in 2018, becoming the largest and fastest-growing enterprise application software ...

Wells Fargo has long been an early adopter of new ATM technology — it was the first bank to convert paper check deposits to images, and last year became one of the first banks to allow simultaneous ...

The exact type of information in a customer service management system varies somewhat depending on the type of services the business offers. These systems should provide a complete record of ...