TTEC Holdings plunges 50% in a year, but its AI-led CX push and free cash flow rebound could shape the next move for ...

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TTEC Holdings’ five-year decline is continuing after the customer-experience outsourcer reported another quarter of decreasing revenue while its founder abandoned plans to take the company private. In ...

TTEC, a mid-size technology customer experience firm, is the latest company found to be cutting a core benefit, Business Insider has learned.