It’s like the chicken-and-the-egg conundrum: which comes first, leadership or process improvement techniques? Recent success stories of governments using Lean Six Sigma, a process improvement program, ...

The chemical, biological and radiological threat to military installations continues to grow and expand as potential and current adversaries pursue more knowledge and expertise. The CBD Program is in ...

The University of Tennessee at Martin set up a new process improvement facilitator position and gave the person who holds it no authority, no budget, and no staff. Yet that's the way he likes it, and ...

In a profession where we never seem to have enough people to accomplish our mission, we have been directed to reduce our workforce without reducing responsiveness. This mandate creates an incredible ...

The Ash Center for Democratic Governance and Innovation at the John F. Kennedy School of Government, Harvard University, recently recognized the Colorado Department of Transportation’s Lean Process ...

Successful process improvement factors vary by company and the type of process. While one company is concerned with decreasing customer complaints, another may need to increase production or eliminate ...

Manufacturers are climbing on the Lean bandwagon in droves. The IndustryWeek/MPI Census of Manufacturers, released in November 2007, shows that nearly 70% of all plants in the U.S. are currently ...

MINNEAPOLIS--(BUSINESS WIRE)-- Results of the largest U.S. outpatient heart failure clinical study show that implementation of a process improvement program significantly improved adherence to ...

Many think of the contract management group as playing an administrative role within any organization. However, a structured and efficient contract management process can serve as the backbone to ...

A state accreditation review of Aspen Valley Hospital’s trauma department last summer found multiple deficiencies in the administration and organizational functions of the “trauma medical director,” ...