As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...

Conversation is the most commonly occurring type of oral discourse. It is profoundly important in many areas of our lives – romantic relationships, work, business, and casual interactions with ...

For leaders, keeping your workforce engaged and happy in 2025 is more than just the pay packet, working conditions, and benefits. The social contract between employers and employees has changed ...

Have you ever had a great conversation with another person where you felt so connected it was like you were in sync? Chances are, that was literally true. When two people really connect in a deep ...

Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...

I don’t love talking with strangers. I’m an introvert at heart, and making an effort to engage in social interaction often drains my energy. But still, I do it. Not because I feel like I have to, but ...

With each turn of the news cycle, you may wonder how anyone in their right mind, seeing what they’re seeing, could still hold differing political views from your own. I wrestle with some of these ...

Use this tactic next time you want to collaborate with a customer, investor, or key employee. Have you ever had a great conversation with another person where you felt so connected it was like you ...