After managers have evaluated a situation and decided that improvements are necessary, they analyze which changes will improve productivity or increase profits. Good managers develop a communication ...

A communication plan describes what an organization wants to accomplish with the information it sends out. It lists objectives, the tools used to produce communications and intended recipients. The ...

Crisis communication strategies include being transparent, acting quickly, training spokespeople and using social media to ...

As the real-life impact of the CrowdStrike and Microsoft outage continues to unfold, one thing is clear: building crisis communication strategies is an essential part of leadership. It’s a step that ...

Leaders in many different industries are well-aware of how critical employee engagement is for a company's success. Engaging employees isn't a natural skill, however. Leaders who are interested in ...

The Department of Homeland Security Office of Emergency Communications (OEC) released the first ever National Emergency Communications Plan (NECP) on July 31, 2008. This plan is and will continue to ...

Anna Crowe is Founder and CEO of Crowe PR, a national PR agency, as well as an Amazon best-selling author, speaker and marketing professor. As a business owner or agency professional, you’re likely ...

Remember in High School, how one mistake, one false statement or rumor could ruin one’s reputation? Well, the same goes for business, but in the business and entertainment world world how you respond ...

I regularly drive past the office of a certain doctor looking to pump up his business with new patients. His yard signs say, “Accepting New Patients”. I’ve never liked those signs. They make it seem ...