Artificial intelligence chatbots are transforming industries and reshaping interactions — and as their adoption soars, glaring cracks in their design and training are emerging, revealing the potential ...

Donald Trump issued an executive order mandating that AI used by the government be ideologically neutral. BI's reporting shows training AI for neutrality often relies on subjective human judgment.

CAMBRIDGE, Mass. — Everything ever said on the internet was just the start of teaching artificial intelligence about humanity. Tech companies are now tapping into an older repository of knowledge: the ...

I pushed eight free AI chatbots to their limits to find the best AI chatbots of 2026. To explore our top picks, check out ZDNET's chatbot-by-chatbot guide.

University of Hong Kong researchers are developing an AI-powered chatbot for training healthcare professionals in facilitating end-of-life communications at scale, ahead of new legislation making ...

You can do a lot with free AI. But you can do even more if you upgrade. Here's how to decide between all your options.

Last week, Reuters obtained an official Meta document covering the standards guiding the company's generative AI assistant and chatbots available to users across its family of apps. Per the document, ...