An effective retail chatbot is not a mere digital receptionist that answers questions based on FAQs. It is a personal shopper ...

Gov. Wes Moore’s Maryland AI plan proposes new restrictions on rent-setting algorithms, chatbots, workplace surveillance and protections for children.

In today's Tech Bytes, the White House has launched an AI chatbot to help you find government services. It's called America.gov, built with Google's Gemini and Elon Musk's Grok.

“My heart is broken,” said Mike, when he lost his friend Anne. “I feel like I’m losing the love of my life.” Mike’s feelings were real, but his companion was not. Anne was a chatbot — an artificial ...