Customer service is the backbone of any business. Personal interaction influences customer loyalty. To enhance service quality, call recording is a simple yet powerful tool. By analyzing interactions, ...

In September, the Neon app briefly became a sensation on app download charts by promising to pay users for recording and sharing their phone calls. Then it abruptly went offline amid controversy over ...

There are many features you can do with your phone dialer app, but one feature many people would like to have is being able to record incoming calls. Whether it's to keep recordings of meaningful ...

Truecaller is a leading caller identification service used by millions worldwide. Part of the reason it’s so popular is its generous feature set that gets frequently updated with new features, such as ...

Your phone buzzes — it's extended family you haven't talked to in a while, or maybe it's your boss with an important update. Whatever the case, you want to record the conversation so you can listen ...

On Monday, Apple released new software that will enrich the lives of iPhone-donning journalists everywhere—and anyone who needs to make sure they get the exact details of a conversation right: a built ...

Google Pixel phones have various call recording features, but they were limited on a regional basis until November, when Google expanded basic call recording worldwide. Now, Pixel users can record ...

The Magma Pro is a slim digital recorder that can magnetically attach to a MagSafe iPhone and automatically record calls. Mune Corporation has announced the launch of the Magmo Pro, a new digital ...