Three months after announcing its merger with Calabrio, Verint ®, The CX Automation Company™, is already delivering on the promise of the combined company. Starting today, Calabrio customers have ...

MINNEAPOLIS, MN--(Marketwired - Jun 22, 2017) - Calabrio, a leading provider of customer engagement and analytics software, has been named one of the Top Workplaces in Minnesota by the Star Tribune ...

MINNEAPOLIS, MN — (Marketwired) — 08/30/16 –Calabrio, a leading provider of customer engagement and analytics software, and KKR, a leading global investment firm, announced today that they have ...

Calabrio this week announced a new version of its flagship workforce optimization and engagement suite. Having watched the firm and its antecedent, Spanlink Communications, since its founding 30 years ...

Minneapolis-based software companies Calabrio and Code 42 Software are among about 40 across the country that have technology products and services listed as finalists for the TechAmerica Foundation‘s ...

MINNEAPOLIS, MN--(Marketwired - Feb 24, 2016) - Calabrio, a customer engagement software company that provides analytic insights to catalyze growth, closed 2015 with record numbers and continued ...

One of the biggest problems facing contact center agents -- and their managers -- is the sheer volume of data regarding products, services, and customers that is siloed and difficult to locate quickly ...

Report unveiled on day one of Calabrio Customer Connect (C3) digs into agent wellbeing and shows the key importance of employee-centricity and agent retention as the industry faces “The Great ...

Independent validation of Calabrio’s AI Management System underscores leadership in ethical AI governance, empowering customers with confidence, compliance and scalable innovation Calabrio, the ...

Calabrio, a privately held customer experience intelligence company, focuses on a human approach to contact centers. After all, agents represent a brand, and nowadays they’re expected to do much more ...

Calabrio, a provider of customer engagement and analytics software, is releasing an updated version of Calabrio ONE, enriching customer-driven capabilities to manage large-scale, dynamic enterprise ...

Minneapolis-based Calabrio, a provider of customer engagement and analytics software, has secured an undisclosed amount of funding. The investor was KKR. Minneapolis, MN — November 13, 2018 — Calabrio ...