Over the last several years, TCP/IP has gone from being the protocol that only geeks use, to a universal protocol that everyone uses, thanks to the widespread use of the Internet. TCP/IP has been ...

Safe Mode is a basic diagnostic mode for your operating system that starts the computer without most of its drivers and ...

Teach your users these do-it-yourself tricks to repair computer problems and help minimize the strain on IT support. Users don’t have to be computer whizzes to solve many basic computer problems ...

Knowing the difference between HDMI and USB qualifies me as the local tech “expert,” so folks often invite me around to fix their computer problems. I’ll let you into a little secret, though: Most of ...

Not all computer troubleshooting can be handled within your operating system or by troubleshooting specific components. Some key computer functions are governed by the CMOS (Complementary ...

Skills or sorcery? When you're working tech support, sometimes you need a little of both to get to the bottom of the issue During my years working at a locally owned PC repair shop and at a company ...