Most car insurance companies allow you to file a claim online, over the phone or through the insurer’s mobile app. You’ll need to fill out a claim form with details about the incident that led to the ...

How satisfied are auto insurance customers in that moment of truth when they need to file a claim? According to the JD Power 2026 U.S. Auto Claims Satisfaction Study, SM released today, that depends ...

Car accidents are overwhelming, even if no one's hurt and the damage looks minor. But once the adrenaline fades, you're left with questions: Do I need to call my insurance agent? What if the other ...

A recent study by JD Power observed a correlation between auto insurance customer satisfaction and whether or not a total ...

TROY, Mich., October 28, 2025--(BUSINESS WIRE)--Auto insurance rates have finally started to decline from the near-record highs of 2024, but customers are still feeling the sting of several years of ...

A high number of paid car insurance claims means that an insurer has paid a large number of claims to its policyholders.

Fox Money is a personal finance hub featuring content generated by Credible Operations, Inc. (Credible), which is majority-owned indirectly by Fox Corporation. The Fox Money content is created and ...

Scott Nyerges is a former senior editor and content strategist at U.S. News & World Report, where he led coverage of car insurance and other personal insurance lines. He's also served as a managing ...

Customer satisfaction with total loss auto insurance claims fell for a third straight year, while satisfaction improved for claims involving repairable ...