Learn more about coverage options, costs and the claims process ...

Scott Nyerges is a former senior editor and content strategist at U.S. News & World Report, where he led coverage of car insurance and other personal insurance lines. He's also served as a managing ...

Car accidents are overwhelming, even if no one's hurt and the damage looks minor. But once the adrenaline fades, you're left with questions: Do I need to call my insurance agent? What if the other ...

A third straight year of declining total loss satisfaction reveals a coverage gap many policyholders aren’t prepared for ...

Auto insurance claims can involve complex legal issues. You cannot count on insurance company representatives to provide accurate information since they are ultimately interested in protecting their ...

Customer satisfaction with total loss auto insurance claims fell for a third straight year, while satisfaction improved for claims involving repairable ...

Did you receive a cancellation notice from your car insurance company because you missed a payment? Find out about potential ...

How satisfied are auto insurance customers in that moment of truth when they need to file a claim? According to the JD Power 2026 U.S. Auto Claims Satisfaction Study, SM released today, that depends ...