WESTFORD, Mass.--(BUSINESS WIRE)--Today Aspect Software announced support of Microsoft Azure for its flagship Aspect Via™ Platform, a cloud solution for Contact Center Workforce Management. This ...

Integration brings Aspect’s enterprise-class Workforce Optimization to Amazon Connect cloud-based contact center Helps Amazon Connect users easily and accurately forecast and schedule agent staff ...

Partnership combines cloud contact center innovation with advanced workforce engagement capabilities to help enterprises optimize staffing, improve service levels, and operate more efficiently. By ...

BOSTON, March 18 /PRNewswire-FirstCall/ — Stream Global Services, Inc., a premium business process outsource (BPO) service provider specializing in customer ...

Launch of Aspect Intelligence marks the company's evolution into AI-powered workforce intelligence, as strong quarterly momentum underscores growing market demand Aspect Software, a leader in ...

Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimization, back-office and award-winning cloud solutions and TantaComm, a leading global provider ...

WESTFORD, Mass.--(BUSINESS WIRE)--Today, Aspect announces the general availability of Aspect Workforce Management™ v19 on Microsoft Azure. This represents a critical step taken on Aspect's product ...

Following its 2021 merger with Noble Systems, Aspect Software changed its name to Alvaria. Now, under a new CEO, the company is returning its flagship workforce engagement management products back to ...

The MarketWatch News Department was not involved in the creation of this content. Partnership combines cloud contact center innovation with advanced workforce engagement capabilities to help ...

and solutions from AWS Partner Network (APN) members. They are designed to be seamless and can quickly be deployed in a few simple steps.